--- title: Analytics, Charts & Reports description: Kall8 How to Guides and Support Articles for Your Kall8 Account --- ![icon-phone-white](https://blog.kall8.com/hubfs/Kall8_October2024/Icons/icon-phone-white.svg) [(866) 222-1818](tel:8662221818) | ![icon-building-white](https://blog.kall8.com/hubfs/Kall8_October2024/Icons/icon-building-white.svg) 200 West Mercer St, Suite E202, Seattle, WA 98119 [Log In](https://portal.kall8.com/Account/Login) [![kall8-logo-2](https://blog.kall8.com/hs-fs/hubfs/kall8-logo-2.png?width=600&height=200&name=kall8-logo-2.png "kall8-logo-2")](https://www.kall8.com/) - [Account Management](https://blog.kall8.com/account-management) - [Call Management](https://blog.kall8.com/call-management) - [Call History](https://blog.kall8.com/call-history) - [Kall8 VoIP](https://blog.kall8.com/kall8-voip) - [More](https://blog.kall8.com/knowledge-base) [Contact](https://kall8.com/Contact) Home / Knowledge base / [Call History](https://blog.kall8.com/call-history) / Analytics, Charts & Reports # Analytics, Charts & Reports This is a search field with an auto-suggest feature attached. Search - There are no suggestions because the search field is empty. Call History Go to Calls > Analytics, Charts & Reports  ![](https://blog.kall8.com/hs-fs/hubfs/undefined-Jun-19-2026-10-53-48-1093-PM.png?width=871&height=313&name=undefined-Jun-19-2026-10-53-48-1093-PM.png)  This area will allow you to Analyze your call volume, call minutes, or cost by date, week, hour or ring-to number (excludes blocked calls)  ![](https://blog.kall8.com/hs-fs/hubfs/undefined-Jun-19-2026-10-53-53-6160-PM.png?width=964&height=280&name=undefined-Jun-19-2026-10-53-53-6160-PM.png)      ### Reporting 1. Calls for the following Number(s) 1. Allows you to select a Number, Number Group or Number Login as well as “Include Unanswered Calls” by clicking the checkbox.  To search for a specific number, use the drop-down menu![](https://blog.kall8.com/hs-fs/hubfs/undefined-Jun-19-2026-10-53-58-8091-PM.png?width=789&height=90&name=undefined-Jun-19-2026-10-53-58-8091-PM.png) 2. Calls within the following dates 1. Allows you to select the Date range as well as the TimeZone![](https://blog.kall8.com/hs-fs/hubfs/undefined-Jun-19-2026-10-54-04-2896-PM.png?width=906&height=61&name=undefined-Jun-19-2026-10-54-04-2896-PM.png) 3. Report and graph options 1. Report Type 1. Allows you to add Totals and Average of your calls by using the drop- down menu![](https://blog.kall8.com/hs-fs/hubfs/undefined-Jun-19-2026-10-54-09-2817-PM.png?width=799&height=199&name=undefined-Jun-19-2026-10-54-09-2817-PM.png) 2. Group By 1. Allows you to group you report by various metrics by using the drop-down menu.![](https://blog.kall8.com/hs-fs/hubfs/undefined-Jun-19-2026-10-54-14-5854-PM.png?width=796&height=529&name=undefined-Jun-19-2026-10-54-14-5854-PM.png) 3. Graph Type 1. Allows you to select which type of graph you want displayed by using the drop-down menu when you run your report.![](https://blog.kall8.com/hs-fs/hubfs/undefined-Jun-19-2026-10-54-18-6884-PM.png?width=811&height=279&name=undefined-Jun-19-2026-10-54-18-6884-PM.png) 4. Run Report 1. Once you set all your parameters for the report click the “Run Report” button![](https://blog.kall8.com/hs-fs/hubfs/undefined-Jun-19-2026-10-54-24-4076-PM.png?width=144&height=40&name=undefined-Jun-19-2026-10-54-24-4076-PM.png) 2. After you run the report it will give you metrics of Calls, Minutes and Unique Callers.![](https://blog.kall8.com/hs-fs/hubfs/undefined-Jun-19-2026-10-54-28-7098-PM.png?width=799&height=397&name=undefined-Jun-19-2026-10-54-28-7098-PM.png) (Example Report) 5. Download Report (Graph Image) 1. Allows you to download your report graphic as a PNG file. Once you run the report you will be able to save this file to your computer/device by clicking the “Download” button![](https://blog.kall8.com/hs-fs/hubfs/undefined-Jun-19-2026-10-54-35-6408-PM.png?width=159&height=51&name=undefined-Jun-19-2026-10-54-35-6408-PM.png) 6. Download Report (File) 1. Allows you to download the metrics of the report by clicking the “Excel” or “CSV” buttons, which will save to your computer/device.![](https://blog.kall8.com/hs-fs/hubfs/undefined-Jun-19-2026-10-54-40-3566-PM.png?width=204&height=61&name=undefined-Jun-19-2026-10-54-40-3566-PM.png) ![account managment](https://blog.kall8.com/hubfs/account%20managment.svg) Account Management [Account Information](https://blog.kall8.com/account-management/account-information) [Account Users](https://blog.kall8.com/account-management/account-users) [Billing Information](https://blog.kall8.com/account-management/billing-information) [Usage & Credit Limit](https://blog.kall8.com/account-management/usage-credit-limit) [See All](https://blog.kall8.com/account-management) ![call history](https://blog.kall8.com/hubfs/call%20history.svg) Manage Numbers [Add Number](https://blog.kall8.com/manage-numbers/add-number) [Disable/Remove Numbers](https://blog.kall8.com/manage-numbers/disable/remove-numbers) [Number Groups](https://blog.kall8.com/manage-numbers/number-groups) [Caller ID Display](https://blog.kall8.com/manage-numbers/caller-id-display) [See All](https://blog.kall8.com/manage-numbers) ![call management](https://blog.kall8.com/hubfs/call%20management.svg) Call Management [Call Forwarding](https://blog.kall8.com/call-management/call-forwarding) [Scheduled Forwarding](https://blog.kall8.com/call-management/scheduled-forwarding) [Forward to Closest Location](https://blog.kall8.com/call-management/forward-to-closest-location) [Call Blocking](https://blog.kall8.com/call-management/call-blocking) [See All](https://blog.kall8.com/call-management) ![number features](https://blog.kall8.com/hubfs/number%20features.svg) Number Features [Voice Mail/Fax](https://blog.kall8.com/number-features/voice-mail/fax) [Call Recording](https://blog.kall8.com/number-features/call-recording) [Call Announcement](https://blog.kall8.com/number-features/call-announcement) [Call Notification Emails](https://blog.kall8.com/number-features/call-notification-emails) [See All](https://blog.kall8.com/number-features) ![call history](https://blog.kall8.com/hubfs/call%20history.svg) Enhanced Services [Conferencing](https://blog.kall8.com/enhanced-services/conferencing) [Hunt Groups](https://blog.kall8.com/enhanced-services/hunt-groups) [Multi Call Groups](https://blog.kall8.com/enhanced-services/multicall-groups) [Lead Management](https://blog.kall8.com/enhanced-services/lead-management) [See All](https://blog.kall8.com/enhanced-services) [![Kall8 Logo](https://blog.kall8.com/hs-fs/hubfs/Kall8_October2024/kall8-white.png?width=255&height=69&name=kall8-white.png "Kall8 Logo")](https://kall8.com) Kall8 is the only fully integrated toll free service that offers traditional 800 service with a complete set of online tools to manage and track your toll free numbers in real time. With Kall8, you can instantly activate and forward your 800 numbers, view calls, and analyze the results of your ad campaigns online. 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