---
title: Knowledge Base
---

<https://blog.kall8.com/knowledge-base#main-content>

![icon-phone-white](https://blog.kall8.com/hubfs/Kall8_October2024/Icons/icon-phone-white.svg) [(866) 222-1818](tel:8662221818) | ![icon-building-white](https://blog.kall8.com/hubfs/Kall8_October2024/Icons/icon-building-white.svg) 200 West Mercer St, Suite E202, Seattle, WA 98119

[Log In](https://portal.kall8.com/Account/Login)

[![kall8-logo-2](https://blog.kall8.com/hs-fs/hubfs/kall8-logo-2.png?width=600&height=200&name=kall8-logo-2.png "kall8-logo-2")](https://www.kall8.com/)

- [Account Management](https://blog.kall8.com/account-management)
- [Call Management](https://blog.kall8.com/call-management)
- [Call History](https://blog.kall8.com/call-history)
- [Kall8 VoIP](https://blog.kall8.com/kall8-voip)
- [More](https://blog.kall8.com/knowledge-base)

[Contact](https://kall8.com/Contact)

Home / Knowledge Base

# Knowledge Base

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## Welcome to the Kall8 Knowledge Base

###### Your resource for setup guides and support for Kall8 toll-free services.

The Kall8 Knowledge Base is organized by service categories to help you quickly find answers and manage your account with confidence.

![account managment](https://blog.kall8.com/hubfs/account%20managment.svg)

 Account Management

[Account Information](https://blog.kall8.com/account-management/account-information)

[Account Users](https://blog.kall8.com/account-management/account-users)

[Billing Information](https://blog.kall8.com/account-management/billing-information)

[Usage & Credit Limit](https://blog.kall8.com/account-management/usage-credit-limit)

[See All](https://blog.kall8.com/account-management)

![call history](https://blog.kall8.com/hubfs/call%20history.svg)

 Manage Numbers

[Add Number](https://blog.kall8.com/manage-numbers/add-number)

[Disable/Remove Numbers](https://blog.kall8.com/manage-numbers/disable/remove-numbers)

[Number Groups](https://blog.kall8.com/manage-numbers/number-groups)

[Caller ID Display](https://blog.kall8.com/manage-numbers/caller-id-display)

[See All](https://blog.kall8.com/manage-numbers)

![call management](https://blog.kall8.com/hubfs/call%20management.svg)

 Call Management

[Call Forwarding](https://blog.kall8.com/call-management/call-forwarding)

[Scheduled Forwarding](https://blog.kall8.com/call-management/scheduled-forwarding)

[Forward to Closest Location](https://blog.kall8.com/call-management/forward-to-closest-location)

[Call Blocking](https://blog.kall8.com/call-management/call-blocking)

[See All](https://blog.kall8.com/call-management)

![number features](https://blog.kall8.com/hubfs/number%20features.svg)

 Number Features

[Voice Mail/Fax](https://blog.kall8.com/number-features/voice-mail/fax)

[Call Recording](https://blog.kall8.com/number-features/call-recording)

[Call Announcement](https://blog.kall8.com/number-features/call-announcement)

[Call Notification Emails](https://blog.kall8.com/number-features/call-notification-emails)

[See All](https://blog.kall8.com/number-features)

![call history](https://blog.kall8.com/hubfs/call%20history.svg)

 Enhanced Services

[Conferencing](https://blog.kall8.com/enhanced-services/conferencing)

[Hunt Groups](https://blog.kall8.com/enhanced-services/hunt-groups)

[Multi Call Groups](https://blog.kall8.com/enhanced-services/multicall-groups)

[Lead Management](https://blog.kall8.com/enhanced-services/lead-management)

[See All](https://blog.kall8.com/enhanced-services)

![Frame 34](https://blog.kall8.com/hubfs/Frame%2034.svg)

 Call History

[View Call History](https://blog.kall8.com/call-history/view-call-history)

[Real Time Calls](https://blog.kall8.com/call-history/real-time-calls)

[Analytics, Charts & Reports](https://blog.kall8.com/call-history/analytics-charts-reports)

[Ad Campaigns & Cost-per-Call](https://blog.kall8.com/call-history/ad-campaigns-cost-per-call)

[See More](https://blog.kall8.com/call-history)

![call management](https://blog.kall8.com/hubfs/call%20management.svg)

 Call Services

[Address Lookup](https://blog.kall8.com/call-services/address-lookup)

[Call Notification Emails](https://blog.kall8.com/call-services/call-notification-emails)

[Automated Reports](https://blog.kall8.com/call-services/automated-reports)

[See All](https://blog.kall8.com/call-services)

![Frame 35](https://blog.kall8.com/hubfs/Frame%2035.svg)

 Lead Management

[Lead Report](https://blog.kall8.com/lead-management/lead-report)

[Calls Delivered](https://blog.kall8.com/lead-management/calls-delivered)

[Lead Detail Report](https://blog.kall8.com/lead-management/lead-detail-report)

[See All](https://blog.kall8.com/lead-management)

![Frame 41](https://blog.kall8.com/hubfs/Frame%2041.svg)

 Kall8 VoIP

[Add VoIP](https://blog.kall8.com/kall8-voip/add-voip)

[VoIP Subscribers](https://blog.kall8.com/kall8-voip/voip-subscribers)

[VoIP Phones](https://blog.kall8.com/kall8-voip/voip-phones)

[Order Phones](https://blog.kall8.com/kall8-voip/order-phones)

[See All](https://blog.kall8.com/kall8-voip)

- [1](https://blog.kall8.com/knowledge-base)
- [2](https://blog.kall8.com/knowledge-base-02)

[![Kall8 Logo](https://blog.kall8.com/hs-fs/hubfs/Kall8_October2024/kall8-white.png?width=255&height=69&name=kall8-white.png "Kall8 Logo")](https://kall8.com)

Kall8 is the only fully integrated toll free service that offers traditional 800 service with a complete set of online tools to manage and track your toll free numbers in real time. With Kall8, you can instantly activate and forward your 800 numbers, view calls, and analyze the results of your ad campaigns online.

[facebook-f icon](https://www.facebook.com/kall8) [Follow us on Facebook](https://www.instagram.com/kall8numbers/) [linkedin-in icon](https://www.linkedin.com/company/kall8/) [X Twitter icon](https://x.com/kall8com)

##### Quick Links

---

- [Home](https://kall8.com/)
- [Login](https://portal.kall8.com/Account/Login)
- [Flexible Kall8 VoIP](https://kall8.com/VOIP)
- [Microsoft Teams Direct Routing](https://kall8.com/Microsoft-Teams-Direct-Routing)

##### Contact Us

---

![icon-mail-green](https://blog.kall8.com/hubfs/Kall8_October2024/Icons/icon-mail-green.svg)[info@kall8.com](mailto:%20info@kall8.com)

![icon-phone-green](https://blog.kall8.com/hubfs/Kall8_October2024/Icons/icon-phone-green.svg)[(866) 222-1818](tel:8662221818)

![icon-building-green](https://blog.kall8.com/hubfs/Kall8_October2024/Icons/icon-building-green.svg) 200 West Mercer St, Suite E111, Seattle, WA 98119

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